1. Refund Eligibility

Refunds are applicable only for eligible products as per our return guidelines.

2. Refund Process

• Once the returned product is received and inspected, the refund will be initiated.

• Approval or rejection of the refund will be communicated to the customer.

3. Refund Timeline

• Refunds are processed within 5–7 business days after approval.

• The amount will be credited to the original payment method.

4. Non-Refundable Items

Certain items may not be eligible for refunds due to hygiene, customization, or clearance sale reasons.

5. Shipping Charges

• Shipping charges are non-refundable unless the return is due to a defect or wrong product delivered.

6. Cancelled Orders

• If an order is cancelled before shipment, a full refund will be issued.

• Orders cancelled after shipment may be subject to deductions.

7. Contact Us

For refund-related queries, contact:
📧info@srmn.in